Privacy policy

Nivo PDF is built so that your documents stay private. This page explains exactly what happens to your files and what data we collect.

Your documents

Most tools run entirely in your browser. When you use them, your file is read and processed on your own device and is never uploaded to us. This includes merging, splitting, compressing, editing, signing, protecting, unlocking, redacting, OCR, and converting PDFs to Word, Excel, PowerPoint, images, text and HTML.

A few tools need software that can't run in a browser. They are clearly marked “Processed on our server” and are:

• Optimize for web
• PDF to SVG
• PDF to PDF/A
• Word to PDF
• Excel to PDF
• PowerPoint to PDF
• HTML to PDF
• RTF to PDF
• Multiple files to PDF
• Batch convert to PDF
• Repair PDF

For these tools your file is sent over an encrypted (HTTPS) connection, stored in an isolated temporary folder that is not accessible from the web, processed, and then deleted — immediately after you download the result, and in any case within 30 minutes. Failed jobs are deleted immediately. Files are never shared, sold, inspected by people, used for advertising or used to train models. Results can only be downloaded with a secret, single-job access token held by your browser.

Optical character recognition (OCR) runs in your browser. To do so it downloads a language model file (not your document) from a public content delivery network.

Advertising and cookies

The site is free because it shows ads, served by Google (AdSense / Ad Manager) or a similar network. Ads never have access to your documents. With your consent, advertising partners may use cookies or similar technologies to personalise ads; without it, only non-personalised ads are requested. You can change your choice at any time with “Cookie settings” in the footer. See how Google uses information from sites that use its services.

Other data

Our servers keep standard technical logs (time, requested address, response code, browser type) for security and abuse prevention. IP addresses used for rate limiting are kept only in memory, as salted hashes. We count how often each tool is used (no file names or content) to plan capacity.

We store your theme and cookie choices in your browser's local storage.

PDF editor: so that a reload or coming back later doesn't lose your work, the document open in the editor and your edits are kept in your browser's storage (IndexedDB) on your device. They are never uploaded. They are removed when you close the document in the editor, replaced when you open another file, and expire after 7 days. Files you unlocked with a password are never kept. Clearing your browser's site data also removes them.

Contact

Questions about privacy: info+pdfeditor@nivoapps.com.